Harvard Business Review Everyday Emotional Intelligence: Big Ideas and Practical Advice on How to Be Human at Work

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Harvard Business Review ‎ 978-1633694118 ‎ Harvard Business Review Press 2017

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With Everyday Emotional Intelligence, you'll learn how to:

  • Recognize your own EQ strengths and weaknesses
  • Regulate your emotions in tough situations
  • Manage difficult people
  • Build the social awareness of your team
  • Motivate yourself through ups and downs
  • Write forceful emails people won't misinterpret
  • Make better, less emotionally biased decisions
  • Help an employee develop emotional intelligence
  • Handle specific situations like crying at work and tense communications across different cultures

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