Management guru, Peter Drucker once observed, "So much of what we call management consists in making it difficult for people to work." His observation rings true all across the corporate world: poor or non-existent decision-making processes, endless meetings, and layers of management between the worker bees and the power-elite. Meanwhile, executives, supervisors and those closest to the work and closest to the customer all struggle with broken processes, unnecessary complexity and the feeling that they are running as fast as they can.