Professional and Business Communication: Personal Strategies for the Post-Digital World

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Peter Hartley, Susie Marriott, Helena Knapton 978-1032268002 Routledge 2023

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This new edition of Professional and Business Communication is an ideal core communications textbook for students on business, management, and professional courses preferring a practice-focused and colloquial approach that combines accessibility with key theory. Techniques and processes detailed in the book include planning and preparing written communication, effective structures in documents, diverse writing styles, managing face-to-face interactions, using visual aids, delivering presentations, and organising effective meetings.

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