Reinventing Jobs: A 4-Step Approach for Applying Automation to Work

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Ravin Jesuthasan 978-1633694071 Harvard Business Review Press 2018

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Once the decision has been made to adopt automation and artificial intelligence technologies, leaders face difficult and stubborn questions about how to implement that decision: How, when, and where should we apply automation in our organizations? Is it a stark choice between humans versus machines? How do we stay on top of these technological trends as work and automation continue to evolve? 

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