The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
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65
978-1119294184
John Wiley & Sons, Incorporated, Somerset,
2017
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Ever notice how companies with the best service also have the happiest employees? That's no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really . Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines.
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