The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time

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Robert Maurer 978-0071796170 McGraw-Hill 2012

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Filled with practical tips and ready-to-use tools; this handbook presents simple but powerful techniques that can be applied to almost any workplace situation; especially when youre trying to navigate the stormy waters of radical change; high-pressure deadlines; and cutthroat competition. -- Edited summary from book.

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