Triple Fit Strategy How to Build Lasting Customer Relationships and Boost Growth

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Christoph Senn, Mehak Gandhi 978-1647827144 Harvard Business Review Press 2024

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It's time for companies to rethink their growth logic.

Business relationships are still dominated by a narrow perspective—trying to match products to customer needs and making deals. It's a buyer-seller relationship built on a transactional mindset, and it's not how you should be doing business.

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